I'm really happy with it - the operating system is complicated and the suretype keyboard takes some getting used to... but it works flawlessly once you get it.
Naturally the first thing I did to my pearl was to download a theme to make it look more like an iphone. I had some trouble getting the theme to load on the phone but the customer service people at www.mobihand.com sorted it out for me.
One really cool feature is the case that it comes with. The case is unimpressive looking and sort of useless seeming since there is no belt clip. But the case contains a magnet that the phone "notices" when it slides in automatically putting the phone to sleep. You can change how the phone responds to emails for example depending on whether it is in the case or not. I ordered a third party case from otterbox, which comes with a holster that accomplishes the same feature. BTW, there are some videos on youtube of people tossing blackberrys in this case down stairs and into snowbanks.
The GPS feature of the phone, paired up with sprint service anyways, works really well. I used it to drive to some address in White Plains that I had no idea how to get there (I was picking up an ebay purchase, not driving around aimlessly). The gps took me there perfectly.
Overall, its a great phone and I highly recommend it to other people. If anyone out there has any questions I'd be happy to try to answer them!
